I think Avis needs to try even harder. Their slogan is "We Try Harder", but I tend to think that they still don't try nearly hard enough. My last couple experiences with them have been below average. I guess I'm just spoiled by Thrifty (which is what I use when I'm paying) and Triangle Rent-a-car in Greenville. At Triangle, the worst thing I've ever driven is a Ford 500 or maybe a Chrysler Sebring. Both current models. Most of the time, they have you in a Chrysler 300, Dodge Charger, or a Dodge Nitro. Thrifty, normally a new Kia or Hyundai, which I can handle that. Triangle, by the way, offers all of those models for less than the price of Avis.
My car from Avis in Miami, a Ford Taurus. They don't even make those anymore. It was like a 2004 model. In St Thomas, I'm in a beat up (seriously) Ford Focus. Which at first I didn't think I'd like it, but I'm kinda glad I'm in a small car now because of the narrow streets. It needs a tuneup pretty bad and a trip to the repair shop for some body damage.
That's just the car. In Miami, I had to pay with two credit cards, stand in the rain for 23 minutes (I timed it) waiting on a shuttle. Seriously, are you trying?
In St Thomas, no shuttle, but none of the rental car places had one, so I guess I can't fault them there except that they say they are trying harder. Being like everyone else is considered just trying. So, walking about 3/4 mile and up a flight of stairs in the sweltering St Thomas heat to my beat up Ford Focus, well, I'm just glad no Avis reps were around when I got there and tried to maneuver my way out of the parking lot through all the returned cars parked sporatically through the parking lot.